SEO Starter Pros Data Deletion
Last updated: November 9, 2026
This page explains how to ask us to delete, see or correct the personal information we hold about you from seostarterpros.com, how we confirm the request is yours, when we answer and what the law makes us keep. It is part of our Privacy Policy.
How to ask
- By email: write to support@seostarterpros.com from the address you use with us. Say whether you want your information deleted, a copy of it, or something corrected, and which email address or phone number you used with us.
- By phone: call (929) 456-8084 and tell us what you want. We confirm it by email or text before we act.
- By mail: SEO Starter Pros LLC, Attn: Privacy, 4465 East Genesee Street, Syracuse, NY 13214, United States.
- Through someone you trust: an authorized agent may ask for you, as described below.
How we confirm it is you
We act only on requests we can match to you, so nobody can delete or read your information by pretending to be you.
- From the address or number you use with us: we reply there and ask you to confirm. That is usually all we need.
- From another address: we ask for two or three details we already hold about you, such as the phone number you gave us or roughly when you last contacted us, and compare them. We never ask for more than we need to be sure, and we use what you send only to check the request.
- For a copy of your information, we may ask for one more detail, because a copy sent to the wrong person would harm you.
- An authorized agent must send your signed permission. We may also ask you to confirm your identity with us directly.
If we can't confirm a request is yours, we tell you why and what would help. We still stop marketing to you, and we still honor a request to opt out, which needs no proof of who you are.
When we answer
- We confirm we have your request within 10 business days.
- We answer within 30 days, or 45 days where US state law allows it. If a request is complex we may need more time where the law allows it, and if so we tell you why within that first period.
- Requests are free. If we decline any part of a request, we explain why, and you can appeal by replying to our answer. We answer appeals within 45 days.
What deletion covers
When we delete your information, we remove it from our live systems:
- the messages you sent us;
- recordings, transcripts and notes of calls with you;
- the texts you sent and received;
- any record of your visits that is linked to you;
- anything else we hold about you that the law lets us delete.
We also tell the companies that process information for us, listed in Service Providers and Subprocessors, to delete what they hold about you for us.
Backups. Copies can stay in our encrypted backups, where nobody uses them, until they are replaced. If we ever restore a backup, we delete your information again.
What we must keep, and why
| What we keep | Why | How long |
|---|---|---|
| Your number or address on our do-not-contact list, with the date you asked us to stop | So we never call, text or email you again, as telemarketing law requires | 5 years after you ask |
| Records of the consent you gave for calls and texts | To show we had your permission, as telemarketing law requires | 5 years after the last call or message |
| Your request and our answer | Privacy laws ask us to show we answered | 24 months |
| Security and error logs | To keep our services safe and prevent fraud | Up to 13 months |
| Anything needed for a legal claim, a dispute or an investigation | To bring or defend a legal claim, or because the law or a court requires it | Until it is resolved |
Everything in this table is kept only for the reason given, and deleted when its time runs out.
Seeing and correcting your information
- A copy: we send what we hold about you in a common format you can open and keep.
- Corrections: tell us what is wrong and we fix it, or explain why we can't.
Wherever you live, you have these rights. If you are in Europe, the United Kingdom or Switzerland, or a US state with a privacy law, our Privacy Policy explains the rest of your rights, including complaining to a data protection authority.
Contact
- Email: support@seostarterpros.com
- Phone: (929) 456-8084
- Mail: SEO Starter Pros LLC, Attn: Privacy, 4465 East Genesee Street, Syracuse, NY 13214, United States
We answer every message, normally within a few working days.